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Contact MoneyGram for questions or assistance



We're here to help anytime you need. Whether you have a question or are reporting a problem, MoneyGram's Customer Service will respond as quickly as possible. There are a number of ways to contact us or find answers to questions. Please select the option below to best meet your needs.

  • Visit our frequently asked questions for answers to common money transfer questions
  • Contact us for information, to request assistance or to report a problem by completing the form below
  • Looking for a MoneyGram location near you? Our locator can help.
  • To contact us by phone, call: 0 212 988 1431

Turkey office contact information:

  • Company Name: MoneyGram Turkey Odeme Hizmetleri Anonim Sirketi
  • Address: Büyükdere Cad. Kırgülü Sok., Metrocity AVM D Blok Kat:4, 34394 Şişli / Istanbul Turkey
  • Trade Registration Number: 979222
  • Mersis No: 0622075323300014
  • Contact Person: Moneygram Turkey Executives
  • Email: CustomerService@moneygram.com
  • Website: www.moneygram.com.tr
  • Supervision Agency:  www.bddk.org.tr

Moneygram Turkey Executives

  • Chairman of the Board of Directors: Massimo Canovi
  • Vice Chairman of the Board of Directors: Richard Meredith
  • Member of the Board of Directors and General Manager: Erol Tuna

Paid-in Capital

  • 6.500.000 TL

Report Fraud

MoneyGram has made it easy for you to report fraud online. You may use the form below to report fraudulent activity by selecting Report Fraud from the Type of Request drop down*. Please provide details of the incident in the Comments field.

*If you suspect fraud on a transaction that has not yet been received, please contact our Customer Care Center at 0 212 988 1431 in order to have the transaction cancelled immediately



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